Privacy Policy

Effective Date: 09/11/2025

Woshbox Dry Cleaning (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

Personal Information: name, phone number, email, payment details.

Service Information: order history, preferences, and special cleaning instructions.

Usage Data: IP address, browser type, and device information.

Communications Data: SMS, email, or phone interactions for reminders and service updates.

2. How We Use Your Information

We may use your information to:

Provide dry cleaning and laundry services.

Send SMS and email notifications regarding order status, pick-up reminders, and promotions.

Ensure compliance with A2P 10DLC verification requirements for text messaging.

Process secure payments.

Improve customer service and personalize your experience.

3. A2P 10DLC Verification Compliance

Woshbox Dry Cleaning follows all A2P 10DLC (Application-to-Person 10-Digit Long Code) regulations required by U.S. carriers, including:

Registering messaging campaigns with The Campaign Registry (TCR).

Verifying our business identity before sending SMS campaigns.

Ensuring messages are transparent, non-spam, and consent-based.

4. Sharing of Information

We do not sell or rent your data. Information may be shared only with:

Trusted service providers (payment processors, SMS carriers).

Legal authorities, if required by law.

5. Data Retention

We keep your personal data only as long as needed for business, legal, and service purposes.

6. Your Rights

You may request to access, update, or delete your information. Contact us at:

📧 Email: [email protected]
📞 Phone: 336-301-7318
📍 Address: 3608 Clemmons Rd, Clemmons, NC 27012

Terms & Conditions

Effective Date: 09/11/2025

These Terms & Conditions (“Terms”) govern the use of our dry cleaning and laundry services, including SMS notifications. By using our services, you agree to these Terms.

1. Use of Services

You must provide accurate information when placing orders.

You agree not to misuse our services for unlawful or fraudulent purposes.

You consent to receive SMS and email communications related to your orders.

2. A2P 10DLC Compliance

By using our services, you agree that:

All SMS notifications comply with U.S. carrier A2P 10DLC regulations.

You must provide a valid mobile number and consent to receive messages.

Spam, fraudulent use, or unauthorized messaging is strictly prohibited.

3. Payments

All payments are due at the time of service, unless otherwise agreed.

We accept major credit cards, debit cards, and other approved payment methods.

4. Service Limitations

We will use reasonable care in handling your garments but are not responsible for normal wear, tear, or pre-existing damage.

Items left unclaimed after [X days/weeks] may be donated or discarded according to local regulations.

5. Intellectual Property

All website content, logos, and trademarks belong to Woshbox Dry Cleaning. You may not copy, modify, or distribute them without permission.

6. Limitation of Liability

Woshbox Dry Cleaning is not liable for indirect damages, including lost profits, delays, or service interruptions.

7. Termination of Service

We may refuse or terminate services if you violate these Terms or applicable laws.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the Town of Clemmons, State of North Carolina, United States.