For in-store orders, it takes 2 days. If you’re getting something delivered, it’ll be with you in 3 days. But, if you’re eyeing special items like wedding dresses, leather jackets, or area rugs, it might take a bit longer – around 2 weeks. Plan accordingly and let us make sure everything reaches you just right!
Losing or damaging items is super uncommon. If, by any chance, we lose or damage something, let our customer service know within 48 hours of getting your order back. After that time, we can’t take responsibility for any lost or damaged items.
By keeping your credit card on file with us, you enjoy numerous perks. Firstly, you automatically receive a 20% discount on every purchase when your credit card is on file along with your email. Moreover, you’ll experience quick and contactless service. Picture this: effortlessly cruising through our drive-thru, grabbing your order, and driving off in under two minutes. Isn’t that amazing?
Once you’ve set up an account, you can start earning points on each visit. Collect 1 point for every dollar spent, and later, you can use these points towards available rewards.
We offer same-day service by request.
Stay connected with us! Follow @getwoshbox on Social Media, and make sure to include your email address in your customer portal account.
For those big sheets, comforters, and duvets, it’s a good idea to clean them every quarter. A helpful tip is to do it when the seasons change. This makes it easier to remember and stay consistent with your cleaning routine.
You choose the location at your home where you’d like us to pick up and drop off your clothes (front, side, back doors, garage, etc.)
Your schedule will be arranged when your account is set up. A nightly phone message is sent to your phone of record at 7PM, the night before your schedule p/u as a reminder.
We pride ourselves on our world class customer service; we can make arrangements for special deliveries.
We are a full service cleaner: alterations, leather, suede, and fur (repair and cleaning), bulk laundry (wash and fold and), bed linens and tablecloths (regular and hand finishing), draperies, and preservation of wedding dresses.
We use a hydrocarbon solvent called DF 2000. This is the best hydrocarbon solvent in the industry. The hydrocarbon solvents used today, with their high purity and higher flashpoints, are completely biodegradable and safe for the environment and for the industry workforce.
The hydrocarbon solvents used today, with their high purity, are completely biodegradable and safe for the environment, as well as for laundry service employees and customers. Bacteria naturally degrade the hydrocarbons.
The same hydrocarbons that are sold today for use in dry cleaning are also sold in the personal care market. They are used in makeup, hand cleaners, lotions, and dozens of other cosmetic products. In addition, they are approved for use in direct food contact applications, such as beet sugar manufacture and vegetable cleaning.