FAQs

How do I sign up?

Just click here to schedule your pick-up

Is there a Delivery charge?

There are no pickup or delivery fees.

Is there a minimum charge?

We have a $18 minimum on all orders.

Do I put my clothes out for pick up in laundry bags?

No. You can put your clothes out for pickup in any bag you want—just make sure it’s closed at the top. Most people use disposable bags.

I missed my pick up day. Is there a missed pick up fee?

We’ve put in place text reminder tools to help make sure you don’t forget. However, if you do forget to leave your laundry out we do reserve the right to charge a $10.00 missed pickup fee to cover costs.

Do I have to separate lights and darks?

Why would you? That’s our job. Your job is to tap and order. We take care of everything else.

Do i have to be home for pickups and deliveries?

No! We’re all about convenience. Just put your clothes out after you order and go on with your day. We’ll pick up your clothes, wash, dry, fold, and deliver them clean and fresh the next day.

Could you pick up and deliver to my workplace?

Absolutely. Just specify in your laundry preferences the pickup and delivery details.

Is my identity and payment information protected?

All messages, reviews, contact information, & payment details are handled by Woshbox through our secure systems so your information is private and safe. Your privacy is important to us. We protect it carefully.

What if it's raining when my clothes are returned?

No worries. Your clothes are returned in weather-proof sealed bags.

Do you treat stains?

Yes, we do. While we’re usually successful at removing stains, we can’t guarantee we’ll be able to get it out.

What if are clothes lost or damaged?

It’s extremely rare that items are lost or damaged. If we lose or damage an article please notify customer service within 48 hours of the order being returned to you.

Check out our web chat at getwoshbox.com!

Our excellent customer support team is available 24/7 to answer any questions you may have.
We guarantee you’ll enjoy your new freedom!